Return and Exchange

Your satisfaction is our priority. If your product doesn’t fit or meet expectations, you can easily return or exchange it.


Return Conditions

Returns are accepted if:

  • The item is unused and unworn

  • All original tags and packaging are intact

  • The return request is made within 30 days of delivery


Exchange Options

You may exchange for:

  • A different size

  • A different color

  • Another product (price difference may apply)


Non-Returnable Items

  • Used or worn items

  • Customized or personalized products

  • Final sale or clearance items


Refund Time

Refunds are issued to your original payment method within 5–7 business days after we receive and inspect the returned product.


Need Help?

For return or exchange assistance, contact us at:
📧 returns@nsmjackets.com