Contact Us
Contact Us
We’d love to hear from you. Send us a message and we’ll get back to you within 24 hours — 7 days a week.
We’re Here To Help
Whether it’s a question about sizing, an order issue, or just a general enquiry — our team is ready to assist.
nsmjackets@gmail.com
Response within 24 hours
Business Hours
Mon — Fri: 9am – 6pm PKT
Saturday: 10am – 4pm PKT
Sunday: Email responses only
Head Office
NSM Jackets
Karachi, Pakistan
With fulfilment in the USA
UK Registered Office
NSM Jackets Ltd (Co. No. 16838927)
Office 15586, 182–184 High Street North
East Ham, London, E6 2JA, United Kingdom
Send Us A Message
Fill in the form below and our team will respond within 24 hours.
Find Us Around The World
We craft every jacket in Karachi and ship fast from our US warehouse. NSM Jackets Ltd is also officially registered in the United Kingdom.
Karachi, Pakistan
Our home. Every NSM jacket is handcrafted here by our master artisans before being shipped worldwide.
Crafting HQUnited States
Our US warehouse enables fast domestic shipping across all 50 states including Amazon US fulfilment.
Ships FastUnited Kingdom
Office 15586, 182–184 High Street North
East Ham, London, E6 2JA
United Kingdom
NSM Jackets Ltd — UK Registered Office
Office 15586, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom
Get in Touch
Have a question about sizing, an order, or our jackets before you buy? Our team is here to help, typically responding within 1-2 business days.
Before reaching out, many common questions are already covered on our Size Guide, Shipping Policy, and Return & Exchange pages. For anything else, send us a message and we'll get back to you as quickly as we can.
Frequently Asked Questions
We aim to respond within 1-2 business days.
If your question is about an existing order, include your order number so we can look into it faster.
Yes, feel free to reach out with your measurements and we'll help you pick the right size.
We operate as an online store with worldwide shipping; we don't currently have a public retail location.
Contact us with your order number and reason for the return; see Return & Exchange for full details.